Are digital purchases refundable?
Because our products are digital, all purchases are generally final once files or course access are delivered.
When should I contact you?
Please contact us within seven days if your download is damaged, inaccessible, or materially different from its description.
What support can I receive?
We may offer a replacement file, corrected access, or refund after reviewing the issue and purchase details.
What information should I provide?
Refund requests must include your order email, product name, purchase date, and a clear description of the problem.
How are approved refunds processed?
Refunds are returned to the original payment method, where approved, according to your payment provider’s processing times.